Our Commitment
Our Promise
At Fiery Lama, we're dedicated to crafting exceptional candles with captivating fragrances. Our team of scent specialists, product designers, and quality experts work tirelessly to develop and refine our products, ensuring they meet the highest standards of excellence.
Our Crafting
Each of our products is meticulously crafted to ensure the finest quality. Please allow 2-5 business days for production before your order is shipped.
Our Shipping
We prioritize your security with advanced protection measures to keep your personal information safe from misuse, loss, unauthorized access, or disclosure.
Our Guarantee
We take pride in meticulously checking the quality of every product before it leaves our warehouse. However, just in case there is some damage caused during transit, which can occasionally happen due to the delicate nature of our candles, we will gladly accept returns if you receive defective or damaged items.
Our Support
Need assistance? Our Customer Support Team is available weekdays from 9am to 5pm (EST) through Email, Facebook, or Instagram. We’re here to help and value your feedback.